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Audit Collections Administrator

DEPARTMENT: Audit

REPORTS TO: Audit Manager

POSITION PURPOSE:

The Audit Administrator is responsible for tracking the status of fringe benefits contribution audits performed on signatory contractors, and initiating collection procedures that ultimately are resolved at a hearing before the Independent Arbitrator.

ESSENTIAL JOB FUNCTIONS:

  • Track progress of all audits referred back to Funds office for employers’ non-compliance
  • Generate Seven Day Demand Letters to be sent via certified mail to instruct employers to reply to audit requests and/or notifications of delinquency
  • Generate Notices of Intention to Arbitrate if employers fail to respond to Seven Day Demand Letters; mail copies to employers, arbitrator and association via regular & certified mail
  • Gather documents such as agreements, association information and other correspondence for arbitration
  • Research employers using the Department of State, Lexis-Nexis and the Internet to determine if employers are out of business or have relocated
  • Refer employers with awards and judgments to Employer Assistance Department to be added to the Shut Down List
  • Review audits prior to mailing them to employers: log audits as received, review purchases included in the audit report against those listed in the auditing system for accuracy
  • Enter audit information such as shop stewards’ reports, insufficient benefit purchases, CD hours, and rate differential hours into a tracking spreadsheet
  • Prepare cover letters for all audits and mail to the employers, along with audit reports
  • Follow up with employers to confirm receipt of payroll audit reports, discuss findings and direct them on steps to take to dispute or pay the audit
  • Review and update employer history in the auditing system to ensure information is accurate; notify the Agreement Department of any updates
  • Contact audit firms regarding any corrections to an audit report that may be necessary prior to billing audit
  • Notify Employer Associations of all payroll audits billed to member employers
  • Review information regarding hours that were submitted to the Funds in error; submit corrections to the Remittance Manager to make adjustments; follow up to ensure information was entered correctly in the database
  • Review audit database on a regular basis for accuracy to flag any errors to be corrected; follow up to ensure the errors have been corrected
  • Forward audit payments received to the Remittance Department
  • Process electronic allocation files of paid audits
  • Adjust and prepare new summary pages in each audit when necessary
  • Maintain audit files and scan files when necessary
  • Assist Employer Services Director in preparing audit notes for arbitration
  • Maintain various folders on the department’s database containing all electronic documents
  • Maintain records for audits to be tracked in the auditing system

KNOWLEDGE, SKILLS, ABILITIES:

  • High School Diploma required, some college preferred
  • At least two (2) years relevant experience
  • Knowledge of collections procedures
  • Customer service experience
  • Proficient in Microsoft Word, Excel, and Outlook
  • Strong oral and written communication skills
  • Must have excellent organizational skills
  • Must have excellent follow-up and follow-through skills
  • Excellent analytical and mathematical skills

NYCCBF offers competitive salaries and comprehensive benefits. The Funds are an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, disability or genetic information. Interested candidates should submit a cover letter and resume to resume@nyccbf.org

Employer Assistance Representative

DEPARTMENT: Employer Services – Employer Assistance

POSITION REPORT TO: Employer Assistance Manager

POSITION PURPOSE:

The Employer Assistance Representative frequently monitors the I-Remit website and Benefit Fund Administration system in order to provide an up-to-date account of an employer’s benefit reporting and/or delinquency status. Provides employers and District Council with phone support in order to facilitate collective bargaining agreement compliance.

ESSENTIAL JOB FUNCTIONS:

  • Refer delinquent employers to the District Council for further action
  • Monitor employer benefit payments via the I-Remit website, Benefit Fund Administration system, and daily deposits
  • Request the addition and removal of companies from the District Council’s Further Action list
  • Review and update employer status such as active, inactive, dormant, and shut down
  • Provide phone support to employers for delinquency issues, benefit breakdown calculations, and proper reporting procedure questions
  • Review Remittance, Shortage, Surety, and Discrepancy delinquency reports and maintain inter-departmental communication
  • Assist employers regarding adjustments to already reported benefits submitted
  • Verify the accuracy of responses sent by employers
  • Forward refund request with supporting documents to the Remittance Department
  • Assist Business Representatives via email, telephone or in person to verify information they receive while working in the field is accurate
  • Inform District Council’s Job Tracking Department of any issues with jobs
  • Provide instructions to employers who are paying benefits online or check
  • Delete/void I-Remit reports
  • Setup and/or Re-set passwords on I-Remit/URBAN
  • Generate letters related to employer status

ADDITIONAL JOB FUNCTIONS:

  • Maintain a list of employers delinquent in benefit payments
  • Monitors all employers to determine current status with benefit reporting and payment obligations as per their Collective Bargaining Agreement
  • Daily maintenance of employer statuses on the Benefit Fund Administration, URBAN
  • Notify District Council of employers reporting benefits while shut down
  • Maintain a detailed phone log of conversations with employers
  • Produce various reports and queries (i.e. jobsite tracking and employer records) requested from employer
  • Inform Member Services when employer encounter issues with participant’s name and SSN on the I-Remit/URBAN so the issue can be properly resolved

KNOWLEDGE, SKILLS AND ABILITIES:

  • High school diploma or equivalent required; Some college preferred or at least two (2) years customer service experience
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Strong customer service skills
  • Strong oral and written communications skills
  • Ability to multitask between analysis programs, phone, and data entry spreadsheets
  • Knowledge of Auditing Systems and Benefit Fund Administration Systems
  • Must be able to adapt to a fast-paced department

NYCCBF offers competitive salaries and comprehensive benefits. The Funds are an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, disability or genetic information. Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

Human Resources Director

DEPARTMENT: Human Resources

POSITION REPORT TO: Chief Financial Officer

DIRECT REPORTS: One

POSITION PURPOSE:

This position is an integral part of the Funds’ leadership team and reports to the CFO. This role is responsible for managing a human resources department to guide and advise in all operational aspects of the organization. The Human Resources Director works closely with the Funds’ leadership team to institute best practice approaches in the areas of policies and procedures, compliance, employee relations, recruiting, compensation, performance management and other aspects of human resources management.

ESSENTIAL JOB FUNCTIONS:

Human Resources Fundamentals

  • Establish and implement HR efforts that effectively communicate and support the Funds’ mission.
  • Develop HR plans and strategies to support the achievement of the overall Funds’ business objectives.
  • Function as a strategic advisor to Funds leadership regarding key organizational and management issues.
  • Provide overall leadership and guidance to HR function by overseeing talent acquisition, career development, succession planning, retention, training and leadership development and compensation.
  • Ensure effective documentation and record keeping practices, i.e., employee files, record retention, etc. Manage Human Resources Information System (Paylocity).

HR Policies and Procedures

  • Develop, update and expand HR policies and procedures to ensure compliance with federal, state and local laws; implement and communicate to the staff. Advise managers on policy interpretation and stay current to ensure that policies reflect best practices.
  • Prepare human resources policies and procedures.
  • Ensure that all necessary and recommended policies are adopted. Work with Counsel to ensure compliance with applicable law.
  • Develop practices and policies related to discrimination, harassment, wage and hour standards, disability leaves, family leave, workplace safety and worker’s compensation.
  • Conduct training for managers and employees in all aspects or the policies and procedures.

Employee Relations

  • Coach management and staff on how to effectively address work related matters such as interpersonal relationships, conflict between employees, compliance and performance management.
  • Navigate and resolve complex employee relation issues.
  • Conduct investigations regarding allegations of policy or legal non-compliance. Make recommendation for disciplinary action when necessary.

Recruiting

  • Manage the recruitment of new staff members to ensure the attraction and hiring of high-quality individuals with the skills capable of fulfilling the organization’s mission.
  • Consult with department directors to identify recruiting needs, define jobs, implement recruiting strategies and manage recruitment campaigns.
  • Coordinate the interview process from the initial screening stage through employment offer negotiations.
  • Conduct interviews as required.
  • Act as liaison with area employment agencies.
  • Provide annual reports to the Board of Trustees regarding the effectiveness of the recruiting program and staffing issues.

Compensation

  • Periodically assess and benchmark compensation offerings to ensure competitiveness; develop and effectively administer salary program and salary planning.
  • Monitor the effectiveness of existing compensation policies, guidelines and procedures recommending plan revisions as well as new plans that are cost effective and consistent with compensation trends and the Funds’ objectives.
  • Provide advice to management staff on pay decisions, policy and guideline interpretation and job evaluation.
  • Manage the administration of direct compensation for employees including the processing, recording and reporting of compensation-related actions taken on employees.

Performance Management

  • Work with Funds’ leadership to ensure that employees receive meaningful and timely performance feedback in in a way that develops employees, allows them to be successful in their current roles, and prepares them to assume new responsibilities.
  • Consult with Funds’ leadership to develop and implement programs to increase the staff’s productivity and performance.
  • Work with Funds’ leadership to identify high-potential employees and develop internal talent.
  • Oversee and manage the performance management system to ensure that the performance of all members of the staff is evaluated.
  • Advise managers on giving effective feedback.
  • Create and deliver trainings on various subjects. Arrange external training as necessary.
  • Recommend training or education where required for a staff member to improve.
  • Manage Payroll Administrator; provide feedback and review performance; identify opportunities for development; delegate assignments, including stretch assignments.

Operations

  • Working with the CFO, plan and direct all aspects of the organization’s operational policies, objectives and initiatives. Responsible for the attainment of the short and long-term operational goals.
  • Direct the development of the organization to ensure the best possible service to the members.
  • Provide effective and inspiring leadership by being actively involved in all programs and member services. Implement and lead a continuous quality improvement process throughout the organization focusing on system/process improvement.
  • Administer ancillary benefits including 401k/Roth, FSA and commuter, Colonial and AFLAC; conduct open enrollment trainings.

Compliance

  • Uphold organizational policies; update and implement policies as needed.
  • Work with Funds leadership to assess risks that may exist within the organization.
  • Assist the Chief Compliance Officer in developing or revising the compliance program.
  • Perform necessary compliance reporting such as EEO-1 form and OSHA 300.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/BA required, preferably in Human Resources or related field.
  • Two years’ experience leading a Human Resources function in a management capacity.
  • Seven plus years of demonstrated competency in all Human Resources functions.
  • HRIS experience required, Paylocity experience preferred.
  • Excellent written and verbal communication skills; comfortable with public speaking.
  • Strong business acumen and talent development skills.
  • Superior collaboration and communication skills with executive presence.
  • Strong planning, organizational and change management skills
  • Labor and employee relations experience with conflict strong management abilities.
  • Demonstrated success developing and implementing Human Resource systems and programs.

NYCCBF offers competitive salaries and comprehensive benefits. The Funds are an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, disability or genetic information. Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

Millwright Instructor

The New York City District Council of Carpenters Training Center is seeking a full-time Millwright Instructor with a minimum of 10 years work experience within the Millwright Industry. Must have knowledge of means and materials used within the New York City & Vicinity Millwright and Machinery Erectors Trade.

Job Responsibilities:

  • Have a solid understanding of industrial construction. Organize and present programs of practical and technical instruction on Millwright principals, means and methods; including demonstrations of skills required in the trade, lectures on theory, techniques, and terminology.
  • Plan and supervise training of apprentices; individually or in groups.
  • Instruct apprentices in subject areas including, tool & equipment maintenance, machinery installation, construction codes, and regulations & safety precautions related to the Millwright Trade.
  • Maintain inventory and equipment records within assigned classroom and work space.
  • Assure that all students abide by the guidelines, policies, rules and regulations set by the NYC Carpenters Training Center.
  • Test and evaluate achievement of students in technical knowledge and trade skills.
  • Maintain attendance records and task sheets.
  • Add new projects in coordination with Administration, including any products or technologies new to the industry. Recommend or suggest changes for the improvement of the training program.
  • Train in all subject matters needed by the Carpenters Training Center to instruct apprentices and journey level members, including Health and Safety courses.

Requirements:

  • Knowledge of training theory and its practical application.
  • Skilled in prioritizing & assigning work, preparing reports, and adapting instruction to meet individual needs.
  • Strong public speaking ability.
  • Capability to work overtime as needed.
  • Must be willing to attend UBC training classes in Las Vegas.
  • Prior instructor experience preferred.

NYCCBF offers competitive salaries and comprehensive benefits. The Funds are an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, disability or genetic information. Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

Administrative Assistant

DEPARTMENT:  Carpenters Training Center

POSITION PURPOSE: The purpose of this position is to perform an assortment of administrative duties along with special assignments at the Carpenters Training Center.

ESSENTIAL JOB FUNCTIONS:

  • Responsible for all aspects of the electric signage, which includes creating and maintaining all templates, playlists and pictures.  Create and upload all of the upcoming events and announcement displays that are posted on the signage display and schedule when all displays and announcements will be shown.
  • Research and prepare demographic studies for Board of Trustee, Joint Apprenticeship Training Committee, and/or Executive Leadership Committee meetings.
  • Responsible for Carpenters Training Center web presence, which includes maintenance of the Carpenters Training Center’s website and Facebook page; post photos, updates, meetings, events, important announcements, job postings, etc.
  • Designated contact person for the Local 1556 Divers in order to schedule them for specialty classes at the Carpenters Training Center, Carpenters International Training Facility, or any other offsite training facility. Input and maintain all of their offsite certifications.
  • Input all offsite certifications such as welding, Certificates of Fitness, or any other certificate received outside of the Carpenters Training Center.
  • Register members and instructors for classes, conferences, or meetings at the Carpenters International Training Facility in Las Vegas and request their dorm room stays and travel.
  • Schedule specialty apprentices into their mandatory classes.
  • Assist all members with questions or concerns that they may have about their hours, classes, certifications, level, status, place on wait list, expiration dates, etc.  Print out their master reports as needed; assist with registration for classes and stand-by options.
  • Assist with the scheduling of new applicant orientations.
  • Execute re-rates and upgrades for students; confirm status and member level for contractors, students and locals; type 104 letters, upgrade letters, good standing letters, attending class letters, etc., on an as needed basis.
  • Issue extensions or terminations notifications for apprentices when necessary.
  • Resolve all scheduling conflicts in apprentice classes and reschedule as necessary.
  • In coordination with the Director, ensure all apprentices abide by the new rules and regulations of the Carpenters Training Center and are scheduled and complete all necessary courses.
  • Prepare and disperse robo calls, text messages and emails for certain classes.
  • Create flyers for upcoming events and announcements at the Carpenters Training Center and distributing accordingly.
  • Act as a Carpenters Training Center liaison for company specialty training classes.
  • Take photos at events; print, distribute or display them as necessary.
  • Maintain members email addresses so they can be notified of their class schedules.
  • Photocopy pamphlets, books, information packets, schedules and applications.
  • Assist any other employee or supervisor as needed.

REQUIREMENTS/EDUCATION:

  • High School Diploma required; Bachelor Degree or equivalent experience preferred.
  • 2-5 year administrative experience.

OTHER SKILLS & ABILITIES:

  • Skilled in Microsoft Office programs including Excel, Word, Publisher, PowerPoint, Outlook, etc.
  • Ability to learn new technology systems.
  • Skilled in TRAIN preferred.
  • Proficient with photo altering and enhancing programs such as Paint, PhotoFiltre, etc.
  • Knowledgeable in AMX Inspired Signage Xpress and Bright Author Signage preferred.

NYCCBF offers competitive salaries and comprehensive benefits. The Funds are an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, disability or genetic information. Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

Instructor

DEPARTMENT:  Carpenters Training Center         

The New York City District Council of Carpenters Training Center is seeking a fulltime instructor with a minimum of 10-15 years’ work experience with knowledge of means and materials used by commercial carpenters in New York City.

Job Responsibilities:

  • Organize and present program of practical and technical instruction on carpentry principles, means and methods, including demonstrations of skills required in trade, and lectures on theory, techniques, and terminology. Plan and supervise work of apprentices, individually or in small groups. Observe apprentices and answer apprentice questions.
  • Instruct apprentices in subject areas such as tool and equipment maintenance, building codes and regulations and safety precautions related to carpentry.
  • Instruct journey level members, implementing course material, and maintaining cohesive multi-level group dynamics.
  • Maintain inventory and equipment records within assigned classroom and work space.
  • Assure that all students abide by the guidelines, policies and rules and regulations as set by the Carpenters Training Center.
  • Test and evaluate achievement of students in technical knowledge and trade skills.
  • Maintain attendance records, and task sheets. Add new projects in coordination with administration including any new products or technologies new to the market.
  • Recommend or suggest changes for the improvement of the training program.

Requirements:

  • Knowledge of training theory and its practical application.
  • Demonstrates a solid understanding of commercial construction in NYC.
  • Skilled in prioritizing and assigning work; preparing reports; adapting instruction to meet individual needs.
  • Willing to and possesses the ability to be cross trained in all areas in commercial carpentry and health and safety courses.
  • Strong ability for speaking in public.
  • Ability to work overtime as required.
  • Prior trade instruction is a plus.
  • Must be willing to attend training classes at the UBC ITC in Las Vegas.
  • Must be willing to travel/fly to training destinations as needed to maintain certifications.
  • Successfully complete practical evaluation.

NYCCBF offers competitive salaries and comprehensive benefits. The Funds are an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, disability or genetic information. Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

Welfare Associate

Department: Welfare

Position Reports to: Welfare Manager

The Welfare Associate is responsible for the administration of the Funds’ Insurance programs and assists all eligible members and dependents regarding their Welfare benefits coverage. The position includes daily communication with members and dependents via telephone, in person and in writing, as required.

Essential Job Functions:

  • Administers retiree premiums and dependent information
  • Reviews relevant forms and documents for accuracy and completion
  • Requests missing information as necessary to complete enrollments
  • Determines coverage by examining Fund records
  • Reviews and processes retiree and member eligibility
  • Updates and maintains member information in database
  • Assists members and retirees with eligibility and enrollment
  • Ensures proper enrollment with third party vendors
  • Assists with inquiries from members and eligible dependents concerning claims issues
  • Tracks the eligibility dates of dependents

Knowledge, Skills and Abilities:

  • Strong math and analytical skills
  • Excellent verbal, telephonic and written communication skills
  • Familiar with health and welfare claims processing (ICD-9, HCFA coding)
  • Enjoys being an individual contributor and a team-player
  • Experience working with multiple, complex benefit plans including union plans
  • Working knowledge of ERISA and related amendments as well as HIPAA
  • Able to prioritize, organize and work efficiently, complete tasks with deadlines, transition from task-to-task and maintain focus
  • Detail-oriented and have an ability to troubleshoot
  • Proficiency in Microsoft Word, Power Point, Excel and Outlook

NYCCBF offers competitive salaries and comprehensive benefits. The Fund Office is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. M/F/D/V Interested candidates should submit a cover letter and resume to resume@nyccbf.org.