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Welfare Associate

Job Description

The Welfare Benefit Associate is responsible for the administration of the Funds’ Insurance programs and assists all eligible members and dependents regarding their Welfare benefits coverage. The position includes daily communication with members and dependents via telephone, in person and in writing, as required.


  • Administers Retiree/COBRA/Association/Self Pay premiums and dependent information
  • Reviews relevant forms and documents for accuracy and completion
  • Requests missing information as necessary to complete enrollments
  • Determines coverage by examining Fund records
  • Reviews and processes retiree and member eligibility
  • Updates and maintains member information in database
  • Assists members and retirees with eligibility and enrollment
  • Ensures proper enrollment with third party vendors
  • Assists with inquiries from members and eligible dependents concerning claims issues
  • Tracks the eligibility dates of dependent
  • Space
  • Strong math and analytical skills
  • Excellent verbal, telephonic and written communication skills
  • Familiar with health and welfare claims processing (ICD-9, HCFA coding)
  • Experience processing disability claims
  • Enjoys being an individual contributor and a team-player
  • Experience working with multiple, complex benefit plans including union plans
  • Working knowledge of ERISA and related amendments as well as HIPAA
  • Able to prioritize, organize and work efficiently, complete tasks with deadlines, transition from task-to-task and maintain focus
  • Detail-oriented and have an ability to troubleshoot
  • Proficiency in Microsoft Word, Power Point, Excel and Outlook

NYCCBF offers competitive salaries and comprehensive benefits. The Fund Office is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. M/F/D/V

Systems Administrator

DEPARTMENT:  Information Technology

POSITION REPORT TO:  Technical Systems Manager




The Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff to service the participants and contributing employers. This individual participates in technical research and development to enable continuing innovation within the infrastructure.


  • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with Funds’ and industry standards and project/operational requirements.
  • Install, configure, maintain, and report on systems such as support infrastructure and applications.
  • Develop and maintain installation, configuration, operation, support, and reporting procedures.
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying proper operation and completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions or potential vulnerabilities.
  • Engineering of systems-related solutions for various project and operational needs.
  • Perform regular storage maintenance, including data reorganization and purging, as necessary, in accordance with existing data retention policies.
  • Add, modify, and delete user accounts per request.
  • Provide Tier II/III/other support per request from various constituencies. Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure and add new services and tools as necessary.
  • Upgrade and configure systems and software that supports infrastructure and applications per project or operational needs.
  • Perform periodic performance reporting to support capacity planning and aid in system design and enhancement.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Maintain data center environmental and monitoring equipment.


  • Point of contact for contractors performing data and power work at the Funds, District Council, and Carpenters Training Center offices.
  • Assist Technical Systems Manager in research and implementation of new systems, software, and technologies.


  • Bachelor’s degree in Computer Science or equivalent combination of education, experience and certifications.
  • Ten (10) plus years of hands on IT experience.
  • Excellent oral and written communication, organizational, technical, and analytical skills.
  • Ability to work on multiple projects simultaneously.
  • Excellent organizational, task, and time management skills.
  • Prior experience with SCCM/SCOM Administration.
  • Prior experience with Backup and Disaster Recovery technologies.
  • Cisco CCNA Certification preferred.
  • Microsoft Certified Professional preferred.
  • VMware VCP Certification preferred.


  • VMware
  • EMC
  • MSFT Server

NYCCBF offers competitive salaries and comprehensive benefits. The Fund Office is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. M/F/D/V

Mental Health Clinician (Part-Time)

TITLE:  Mental Health Clinician

DEPARTMENT: Member Education and Network for Dependency (“MEND”)
Director of Administrative Services  
NonExempt. Part-time


The New York City District Council of Carpenters Welfare Fund’s MEND Program aids both active and retired members as well as their covered dependents seeking help addressing any mental health, including, but not limited to: providing referrals for inpatient treatment, intensive outpatient program (IOP) treatment, partial hospitalization program (PHP) treatment, outpatient treatment and program and case management.



  • Assists members and/or dependents in identifying treatment needs.
  • Conducts thorough assessments for appropriate level of treatment and length of stay.
  • Verifies eligibility for coverage.
  • Acts as a liaison between Anthem and treatment facilities.

Program and Case Management

  • Demonstrates the knowledge and skills required to provide accurate assessments and diagnosis.
  • Possesses the knowledge and skills necessary to provide assessments based on physical, psychosocial, educational, safety and age-related criteria pertinent to the member and/or dependent.
  • Provides outreach and engagement on a timely basis and commensurate to level of risk.
  • Will provide strict weekly check-ins for 90 days, monthly check-ins thereafter and quarterly check-ins until individual is stabilized and re-integrated into the community.
  • Demonstrates effective planning and organizational skills to manage and prioritize responsibilities.
  • Collaborates with facilities on the individuals’ progress and effectiveness of treatment.
  • Maintains confidential written and electronic records.
  • Ensures that legislation standards and guidelines are followed.


  • Licensed Social Worker (“LMSW”) or Licensed Mental Health Counselor (“LMHC”) with a minimum of three (3) years’ mental health experience.
  • Substance abuse experience a plus.


  • Strong assessment, active listening and interpersonal skills.
  • Critical thinking and effective communication.
  • High level of organizational skills.
  • High level of proficiency in Microsoft Outlook, Work, Excel and PowerPoint.
  • Self-starter who can work independently and collaboratively.

NYCCBF offers competitive salaries and comprehensive benefits. The Fund Office is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. M/F/D/V