Chief Compliance Officer

Request for Submission of Letter of Intent to Bid to Provide
Investigative/Compliance Services to the New York City District Council of Carpenters Benefit Funds

The Board of Trustees of the New York City District Council of Carpenters Pension, Welfare, Annuity, and Apprenticeship, Journeyman Retraining, Educational and Industry Funds (collectively, the “Funds”) is seeking to engage a person or firm who or which specializes in providing investigative and compliance services to sophisticated and complex clients. The Funds have had a self-imposed compliance program since 2012.

Qualified persons or firms are invited to submit a letter of intent to bid by May 17, 2024. The letter of intent should be submitted by email to resumes@kmm.com. The next steps for selected candidates will be submission of a written proposal (with detailed information on credentials, experience, track record, staffing, fee structure, and references) and in-person interviews. A description of the Funds is set forth below. Additional information regarding the Funds is available on the Funds’ website at www.nyccbf.org.

The primary responsibilities of the selected person or firm will be to:

• Have direct responsibility and oversight for the Funds’ Compliance and Ethics Program (“CEP”), including:
  • providing one initial and then subsequent periodic assessments of the Funds’ CEP;
  • developing new or supplemental policies and protocols to enhance the Funds’ CEP;
  • making recommendations to the Board of Trustees on how to ensure that the CEP is appropriately tailored to the needs of the Funds;
  • investigating allegations pertaining to violations of the CEP; overseeing the Funds’ complaint lines;
  • serving as an advisor for employees and the Board of Trustees regarding the CEP; and
  • conducting periodic training in compliance and ethics for all employees and Trustees;

• Assist in identifying, assessing and mitigating risks and threats to the Funds; and
• Providing ad hoc assistance or leadership on compliance projects to be determined.

The successful candidate will have the following experience and skills:

• Compliance Expertise:
  • Proven track record in designing, implementing, and managing effective compliance programs for complex and significant organizations.
  • Ability to assess risks, develop policies, and monitor adherence.
  • Strong analytical skills to proactively identify potential compliance gaps or violations and appropriate corrections and resolutions.
  • While prior experience with comparable organizations is a plus but not a requirement, the successful candidate must be able to acquire an
    understanding of the Funds’ operations and regulatory environment to ensure optimal oversight of the CEP and an appreciation of the environment in which the Funds operate.

• Ethical Integrity:
  • Dedication and commitment to ethical conduct and promoting a culture of compliance.
  • Avoidance of conflicts of interest.
  • Diligence in protecting confidences to the maximum extent consistent with an effective compliance program.
  • Sensitivity to budgetary concerns.

• Education and Certifications:
  • A bachelor’s degree in a relevant field is typically required. o Relevant professional certifications.

• Communication Skills:
  • Superb written and verbal communication skills.
  • Excellent interpersonal skills in handling sensitive issues and successfully navigating conflict and differences in opinion.

• Collaboration and Leadership:
  • Ability to work collaboratively with the Trustees, the Executive Director and staff, and the Funds’ professionals.
  • Leadership skills to guide compliance efforts and influence decision-making.

About the Funds

The Funds collectively employ approximately 130 employees who are responsible for administering benefits for members of the New York City District Council of Carpenters (the “Union”), monitoring the contribution obligations of approximately 1,100 Contributing Employers to the Funds, and overseeing the Funds’ service providers, among other responsibilities. The Funds’ participants work in the construction industry in New York City. The Funds’ combined value exceeded $8.8 billion as of June 30, 2023. The Funds are governed by the Employee Retirement Income Security Act of 1974 and the Labor Management Relations Act of 1947. Note that the Funds are separate and distinct legal entities from both the Union and the Contributing Employers.

The Funds are based at 395 Hudson Street, New York, NY in a building that is jointly owned by the Pension Fund and the Apprenticeship Fund.
The Funds are overseen and administered by a joint Board of Trustees consisting of six union-designated and six employer-designated trustees, with the assistance of the Executive Director, the staff, and plan professionals. The Executive Director reports directly to the Board of Trustees, manages the Funds Office, and oversees the day-to-day activities of the Funds.

The Welfare Fund was established in 1950 and it operates a self-funded group health plan. It provides medical, hospital, dental, vision, prescription, life insurance, short-term disability, paid family leave, accidental death and dismemberment, scholarship and vacation benefits. The Fund has approximately 12,000 active participants and 7,000 retired participants and beneficiaries receiving benefits. It currently has assets of approximately $668 million.

In 1955, the Pension Fund, a defined benefit retirement plan, was established to provide financial security for NYCDCC retirees. Today, the Fund has approximately $4.6 billion in assets. The Fund currently has approximately 11,000 active participants, 12,000 retired or separated participants receiving monthly benefits, and 4,500 retired or separated participants entitled to future benefits.

In 1966, the Annuity Fund, a defined contribution retirement plan, was established to provide participants with additional economic security at retirement. Participants make their own investment decisions regarding their accounts. Today, the Fund has approximately $3.3 billion in assets and is managed by Empower.

The Apprenticeship, Journeyman Retraining, Educational and Industry Fund was created in 1966 to provide education and job training programs to apprentices and journeypersons. The Apprenticeship Fund operates the New York City District Council of Carpenters Training Center, also located at 395 Hudson Street in New York City, which provides the training programs to support workers and also the needs of the industry at large, helping to meet the challenges of emerging trends and address issues in the construction industry. The Fund currently trains approximately 817 carpenter apprentices and additional journey-level carpenters per year. The Fund has approximately $58 million in assets.

Desktop Support Technician

POSITION PURPOSE:

The Desktop Support Technician is responsible for hardware and software desktop support in a Windows based environment. This person should work well individually and as a team player while striving to offer the highest quality of service and support to the employees of the Benefit Funds.

ESSENTIAL JOB FUNCTIONS:

• Responsible for resolving hardware or software issues by identifying and researching issues including, but not exclusive to, login problems, system errors, hardware errors with computer, monitor, keyboard, mouse, etc.
• Provide support via email, phone, and in person as determined by need. Respond to group and/or individual moves of equipment.
• Follow all support issues to full resolution, implementing workarounds as needed and ensuring problems do not return once solved.
• Provide support for all desktop software in use by organization, including Microsoft Office 365 applications, Adobe and Kofax Power PDF, anti-virus, and other applications as necessary.
• Perform regular and preventative maintenance and updates to desktop machines to ensure proper functioning, maintain compliance, and reduce future equipment issues and failures.
• Complete assigned technical tasks in a timely manner.
• Utilize an incident ticketing system to receive and track support requests, problem fixes, permission changes, and other helpdesk related activity. Maintain detailed ticket notes for inter- and intra-department communication regarding issues and to provide status reports. Document all symptoms, research, steps taken, changes, and fixes for future incidents, audits, persistent problems, self-help documentation, and standard operating procedures.
• Work individually or as a team member on small to intermediate size technical projects of low to moderate complexity.
• Proactively communicate issues and status reports to senior IT staff.
• Successfully complete all relevant general and technical training programs in accordance with departmental goals and objectives.
• Responsible for installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance.
• Assist Systems Administrator and other IT staff with advanced tasks such as user, server, and network management when needed.

REQUIREMENTS/EDUCATION:

• Bachelor’s degree in Computer Science or equivalent combination of education, experience, and certifications
• Three (3) years of experience in a desktop support role
• Advanced knowledge of Windows 10. Knowledge of Windows 11 is a plus
• Advanced knowledge of virus and malware removal
• Knowledge of iPhone/iPad configuration
• Excellent oral and written communication, organizational, technical, and analytical skills
• Must be task oriented and self-driven

OTHER SKILLS & ABILITIES:

• Willingness to learn more advanced technology skills from senior IT staff

PHYSICAL DEMAND:

• While performing the duties of this job, the employee is regularly required to sit; talk or hear, in person and by telephone; use hands to fingers, handle, feel or operate computers and other standard office equipment; and reach with hands or arms. The employee is frequently required to walk and stand.
• Must be able to lift and/or move up to 50 pounds.

HOW TO APPLY:

To apply, please send resume to resume@nyccbf.org

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche, 212-366-7519.

Salary and Benefits:

Salary Range: $50,000 to $55,000

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

 Welfare Eligibility Associate

POSITION PURPOSE:

The Eligibility Associate is responsible for verifying eligibility for the Funds’ Welfare insurance programs and assisting approximately 20,000 Union members, 8,000 retirees and their dependents regarding their Welfare benefits coverage. Ensures functionality and accuracy of weekly eligibility files and works in collaboration with the vendors for any issues that may arise.

ESSENTIAL JOB FUNCTIONS:

• Audit weekly eligibility files for accuracy
• Reviews relevant forms and documents for accuracy and completion
• Requests missing information as necessary to complete enrollments
• Determines coverage by examining Fund records
• Reviews and processes retiree and member eligibility
• Updates and maintains member information in database
• Assists members and retirees with eligibility and enrollment
• Ensures proper enrollment with third party vendors
• Tracks the eligibility dates of dependents
• Responsible for reviewing and uploading Paid Family Leave data to the Department of Finance portal on a quarterly basis.
• Answer questions from Member Services and/or Vendors regarding the eligibility and status of members in ULTRA.
• Identify and support implantation of process improvement and recommendations of enhancements to processes.
• Performs multiple work roles with expanded knowledge and skill sets such as data entry, processing multifaceted transaction, and handling eligibility inquiries under minimal supervision.
• Performs other duties as assigned or required.

EDUCATION & EXPERIENCE

• Associate degree.
• Experience in health and welfare benefit plan administration preferably in a multi-employer environment.
• Technical skills such as data mapping, data validation, data translation, data transmission, data security and data analysis are a plus.
• Experience with electronic data interchange systems.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills
• Superior organization skills
• Requires independent decision making in complex situations.
• Demonstrated ability to effectively manage multiple priorities
• High attention to detail.
• Knowledge of ISSI systems or knowledge of benefit administration systems and strong ability to learn new systems
• Proficient in MS EXCEL

HOW TO APPLY:

To apply, please send resume to resume@nyccbf.org

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche at (212) 366-7519.

Salary and Benefits:

Salary Range: $50,000 to $57,000

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

Employer Assistance Representative

POSITION PURPOSE:

The Employer Assistance Representative frequently monitors the I-Remit website and Benefit Fund Administration system to provide an up-to-date account of an employer’s benefit reporting and/or delinquency status. Provides employers and District Council with phone support to facilitate collective bargaining agreement compliance.

ESSENTIAL JOB FUNCTIONS:

• Refer delinquent employers to the District Council for further action
• Monitor employer benefit payments via the I-Remit website, Benefit Fund Administration system, and daily deposits
• Request the addition and removal of companies from the District Council’s Further Action list
• Review and update employer status such as active, inactive, dormant, and shut down
• Provide phone support to employers for delinquency issues, benefit breakdown calculations, and proper reporting procedure questions
• Review remittances, benefit shortages, surety, and discrepancy delinquency reports and maintain inter­departmental communication
• Assist employers regarding adjustments to already reported benefits submitted
• Verify the accuracy of responses sent by employers
• Forward refund request with supporting documents to the Remittance Department
• Assist Business Representatives via email, telephone or in person to verify information they receive while working in the field is accurate
• Inform District Council’s Job Tracking Department of any issues with jobs
• Provide instructions to employers who are paying benefits online or check
• Delete/void I-Remit reports
• Setup and/or re-set passwords on I-Remit/URBAN
• Generate letters related to employer status

ADDITIONAL JOB FUNCTIONS:

• Maintain a list of employers’ delinquent in benefit payments
• Monitors all employers to determine current status with benefit reporting and payment obligations as per their Collective Bargaining Agreement
• Daily maintenance of employer statuses on the Benefit Fund Administration, URBAN
• Notify District Council of employers reporting benefits while shut down
• Maintain a detailed phone log of conversations with employers
• Produce various reports and queries (i.e., jobsite tracking and employer records) requested from employer
• Inform Member Services when employer encounter issues with participant’s name and SSN on the I-Remit/URBAN so the issue can be properly resolved

KNOWLEDGE, SKILLS, AND ABILITIES:

• High school diploma or equivalent required; Some college preferred or at least two (2) years customer service experience
• Knowledge of Microsoft Word, Excel, and Outlook
• Strong customer service skills
• Strong oral and written communications skills
• Ability to multitask between analysis programs, phone, and data entry spreadsheets
• Knowledge of Auditing Systems and Benefit Fund Administration Systems
• Must be able to adapt to a fast-paced department

HOW TO APPLY:

To apply, please send resume to resume@nyccbf.org

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche at (212) 366-7519.

Salary and Benefits:

Salary Range: $43,000 – $49,000

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

Part-Time Instructor (Commercial Diver Pile Jacket Class)

Certified/Licensed Counselor/Clinician