Introducing One Call: NYCDCC Welfare Fund to Offer Access to New Program that Provides Reduced Rates for Diagnostic Testing

October 22, 2018

Effective January 1, 2019, the New York City District Council of Carpenters Welfare Fund (the “Fund”) will begin offering access to One Call, a voluntary program that provides reduced rates for diagnostic testing by directing eligible members and dependents to providers that participate in its vast national radiology network of nearly 3,000 imaging centers.

Through the utilization of One Call, you and/or your eligible dependents will have the ability to obtain diagnostic tests such as MRIs, CTs, and PET scans, at substantially discounted rates, resulting in significant out-of-pocket cost savings. In fact, when scheduling your MRI, CT, or PET scan through the One Call program, you may save an average of $140 on your out-of-pocket costs. *Savings vary based on your test and geographical location.

If you and/or your eligible dependents want to participate and save money on diagnostic tests, you must take the steps necessary to schedule your tests through One Call. The good news is that the process is simple! If you and/or your eligible dependents wish to schedule your diagnostic tests through One Call, all you (or your treating physician) need to do is contact the program at (877) 395-4098 before your procedure(s). At that point, One Call will find the most convenient provider in your area and proceed to schedule the test(s). Here are two examples of how the program can be utilized: 

• Your physician advises that you need an MRI of your shoulder. The office staff then sees the One Call phone number on your ID card and calls in to begin the scheduling process. If the office has not already gotten your test pre-authorized, One Call will coordinate with the physician’s office to ensure your test is authorized under your plan prior to scheduling. After verifying your eligibility and benefits, One Call will call you to review your provider options, select a site, and schedule the test with the imaging center.
• Your physician decides to order a CT of your abdomen. In this instance, you do not need to wait for the physician’s office to begin the process –you can call One Call Just call the toll-free number on your ID card and a Care Coordinator will review your provider options and take in some basic information about the test and the ordering physician. One Call will then coordinate with the physician’s office to ensure the test is authorized and call you back to schedule your test after verifying your benefits.

No paperwork, enrollment, or claims submission forms will be necessary to use the program!

At some point prior to January 1, 2019, Empire BlueCross BlueShield will send you and your eligible dependents new ID cards that will include One Call’s contact information. Prior to receiving the ID card, you will receive a letter that further explains the program. Additionally, you can get any questions you may have about the program answered by calling One Call directly at (877) 395-4098 or our Member Services Department at (800) 529-FUND (3863). You will also be able to find more information about this program on our website at www.nyccbf.org, our Facebook page at www.facebook.com/nycdccbf, and our Twitter page at www.twitter.com/nycdccbf.

The Fund is excited to provide this new cost-savings program for you and we strongly encourage you to take advantage of it for any future diagnostic tests you may need!